Terms and Conditions

1. Introduction

These Terms and Conditions apply to the use of the FENRA Engineering website. By accessing or using this website, you agree to comply with these Terms and Conditions.

If you do not agree with these terms, you should not use this website.

FENRA Engineering provides engineering consultancy and advisory services with a focus on electrical design, power system design, renewable energy system design, approvals support, energy audits, feasibility studies, project development, and supervision.

2. Website Information

The information provided on this website is for general company, service, and informational purposes only. It is intended to help visitors understand the services offered by FENRA Engineering.

The content on this website should not be treated as project-specific engineering advice, technical approval, regulatory approval, or professional consultancy advice unless confirmed through a formal written engagement with FENRA Engineering.

3. No Consultancy Agreement

Submitting an enquiry, request, document, drawing, or message through this website does not create a consultancy agreement, client relationship, or professional engagement with FENRA Engineering.

Any professional service engagement, including scope of work, deliverables, timelines, fees, responsibilities, design requirements, approval requirements, and terms of service, must be agreed separately in writing.

4. Engineering Standards and Regulatory Compliance

FENRA Engineering aims to maintain recognised engineering standards, professional practices, and applicable regulatory requirements in the preparation of engineering outputs.

For projects in the Maldives, designs, documents, technical submissions, and approval-related works shall be prepared in accordance with the applicable requirements of the Utility Regulatory Authority (URA), the regulatory body responsible for electricity, water, sewerage, and waste services in the Maldives, together with relevant utility service providers, competent authorities, and applicable national regulations.

Where specific local regulations, technical requirements, or authority guidelines are not available, incomplete, or not clearly defined, FENRA Engineering may refer to recognised international standards, including IEEE standards, IEC standards, BS standards, or other suitable engineering standards, codes, and practices relevant to the project conditions.

The selection of applicable standards shall depend on the nature of the project, system voltage, site conditions, safety requirements, utility requirements, environmental conditions, technical suitability, and accepted engineering practice.

5. Use of International Standards

Where appropriate, FENRA Engineering may consider recognised international standards, guidelines, and good engineering practices, including but not limited to:

• IEEE standards
• IEC standards
• BS standards
• Relevant electrical safety standards
• Renewable energy system design practices
• Power system protection and coordination principles
• Utility interconnection requirements
• Manufacturer technical recommendations
• Site-specific engineering requirements

The use of any standard shall be based on suitability to the project, local conditions, approval requirements, and professional judgement.

6. Authority and Utility Approvals

FENRA Engineering may assist clients with documents, drawings, calculations, technical information, and coordination required for authority, utility, or regulatory review.

However, approval decisions remain the responsibility of the relevant authority, utility provider, regulator, or approving body. FENRA Engineering does not guarantee approval, approval timelines, or approval outcomes unless specifically stated in a written agreement.

Clients may be required to provide accurate project information, ownership documents, site details, technical data, utility account information, existing system details, and other supporting documents required by approval bodies.

7. Professional Conduct and Ethics

FENRA Engineering is committed to maintaining professional conduct, ethical practice, and responsible service delivery.

Our professional approach is guided by the following principles:

• Acting with integrity, fairness, and honesty
• Providing services within areas of technical competence
• Maintaining confidentiality of client and project information
• Avoiding misleading statements or unsupported technical claims
• Preparing outputs with reasonable care, diligence, and professional judgement
• Identifying limitations, assumptions, and dependencies where relevant
• Respecting applicable laws, regulations, authority requirements, and engineering standards
• Avoiding conflicts of interest where possible
• Disclosing potential conflicts where they may affect professional judgement
• Supporting safe, reliable, efficient, and sustainable engineering outcomes

8. Code of Conduct

In delivering consultancy services, FENRA Engineering expects all work to be carried out in a professional, respectful, and responsible manner.

Clients, partners, consultants, contractors, and other stakeholders are expected to communicate honestly, provide accurate information, respect agreed timelines, and avoid conduct that may compromise safety, quality, legality, or professional integrity.

FENRA Engineering reserves the right to decline or discontinue services where a request involves unlawful activity, unsafe practice, false information, unethical conduct, misuse of documents, or actions that may breach regulatory requirements or professional standards.

9. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required for service delivery. This may include project briefs, site information, existing drawings, load details, equipment details, utility information, building information, photographs, ownership details, and authority requirements.

Clients are also responsible for ensuring that they have the right to share any documents, drawings, photographs, or project information provided to FENRA Engineering.

FENRA Engineering shall not be responsible for errors, delays, rejected submissions, additional costs, or project impacts caused by incomplete, inaccurate, outdated, or misleading information provided by the client or third parties.

10. Project Information Submitted by Users

If a user submits project details, drawings, documents, photographs, or other information through the website or by communication with FENRA Engineering, the user confirms that the information provided is accurate to the best of their knowledge and that they have the right to share it.

FENRA Engineering may use submitted information to assess enquiries, prepare proposals, understand project requirements, provide technical advice, or communicate regarding requested services.

Project information shall be handled with reasonable confidentiality and used only for relevant business and service-related purposes.

11. Service Enquiries

Website visitors may submit enquiries regarding engineering consultancy, electrical design, renewable energy systems, feasibility studies, approvals, project development, and supervision services.

FENRA Engineering may review and respond to enquiries at its discretion. Submission of an enquiry does not guarantee acceptance of work, availability of services, fixed pricing, approval success, or any specific response time.

12. Accuracy of Website Information

FENRA Engineering aims to keep website information accurate, relevant, and up to date. However, FENRA Engineering does not guarantee that all information on this website is complete, error-free, current, or suitable for every project situation.

Engineering requirements, approval processes, technical standards, site conditions, and regulatory requirements may vary depending on the project. Users should seek formal advice before relying on any website information for project decisions.

13. Professional Advice

Any information on this website is general in nature and should not be used as a substitute for professional engineering assessment, site inspection, design review, authority approval, or technical consultation.

FENRA Engineering will only provide professional advice, technical outputs, drawings, reports, calculations, or recommendations under an agreed service arrangement.

14. Design Assumptions and Limitations

Engineering outputs may be based on information available at the time of preparation. Designs, calculations, reports, and recommendations may include assumptions regarding load demand, site conditions, equipment specifications, utility requirements, regulatory requirements, installation conditions, and future usage.

Where assumptions are made, they may require verification before implementation. Changes in project scope, site conditions, utility requirements, regulations, equipment, or client requirements may require design revisions, additional review, or updated submissions.

15. Implementation and Site Conditions

Designs and technical documents prepared by FENRA Engineering shall be implemented only by competent persons, licensed contractors, qualified electricians, or authorised professionals, as applicable.

Site execution must follow approved drawings, applicable standards, safety requirements, manufacturer instructions, and authority or utility requirements.

FENRA Engineering shall not be responsible for poor workmanship, unauthorised changes, unsafe installation, non-compliant materials, incorrect implementation, or deviations from approved drawings unless supervision or inspection responsibilities are specifically agreed in writing.

16. Supervision and Review

Where supervision, inspection, or review services are provided, the scope and frequency of such services shall be agreed in writing.

General supervision or periodic site review does not mean continuous site presence unless specifically agreed. Contractors and installers remain responsible for workmanship, safety, materials, construction methods, and compliance with approved documents and applicable requirements.

17. Intellectual Property

All website content, including text, layout, graphics, branding, logo, design elements, images, service descriptions, and other materials, belongs to FENRA Engineering unless otherwise stated.

Users may view and use the website content for personal or business reference purposes. Users may not copy, reproduce, modify, distribute, publish, or use any website content for commercial purposes without prior written permission from FENRA Engineering.

Drawings, reports, calculations, designs, templates, technical documents, and other professional outputs prepared by FENRA Engineering remain subject to agreed project terms, intellectual property rights, and permitted use conditions stated in the relevant quotation, proposal, contract, or written agreement.

18. Website Use

Users agree to use this website only for lawful purposes. Users must not:

• Use the website in a way that may damage, disable, or affect its operation
• Attempt to gain unauthorised access to the website, server, or systems
• Submit false, misleading, harmful, confidential, or unlawful information
• Copy or misuse website content, branding, documents, or materials
• Use the website for spam, fraud, or any improper purpose
• Upload files or content that may contain malware, viruses, or harmful code

FENRA Engineering reserves the right to restrict or prevent access to the website where misuse is suspected.

19. Third-Party Links

This website may contain links to third-party websites or external resources. These links are provided for convenience only.

FENRA Engineering is not responsible for the content, accuracy, security, availability, or privacy practices of any third-party website. Users access external links at their own risk.

20. Limitation of Liability

FENRA Engineering will not be liable for any loss, damage, cost, delay, rejection, claim, or project impact arising from the use of this website or reliance on general information provided on the website.

This includes, but is not limited to, direct, indirect, incidental, consequential, financial, technical, regulatory, approval-related, or project-related loss resulting from website use, website errors, unavailable content, or reliance on general information without formal professional advice.

Nothing in these Terms and Conditions is intended to limit liability where such limitation is not permitted by applicable law.

21. Availability of Website

FENRA Engineering aims to keep the website available and functioning properly. However, FENRA Engineering does not guarantee uninterrupted access to the website.

The website may be temporarily unavailable due to maintenance, updates, technical issues, hosting problems, security matters, or circumstances beyond the control of FENRA Engineering.

22. Changes to Website Content

FENRA Engineering may update, modify, remove, or replace website content at any time without prior notice. This may include changes to services, descriptions, project information, policies, project counts, terms, or other website materials.

23. Privacy

Use of this website may involve the collection and handling of personal information. Please read the FENRA Engineering Privacy Policy for details on how personal information is collected, used, stored, and protected.

24. Separate Service Terms

These Terms and Conditions apply to website use only. Any consultancy engagement, quotation, proposal, project agreement, approval support, design work, supervision work, or professional service arrangement may include separate terms and conditions agreed in writing.

If there is any conflict between these website Terms and Conditions and a written service agreement, the written service agreement shall apply to the relevant professional engagement.

25. Updates to These Terms

FENRA Engineering may update these Terms and Conditions from time to time. The updated version will be published on this website with the revised effective date.

Continued use of the website after changes are published means that the user accepts the updated Terms and Conditions.